| Programme |
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Results |
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| Leadership and Managing for Success |
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Highly skilled, motivated and knowledgeable managers leading your business in the market place. |
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| Management and Team Development |
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More confident, capable managers and teams able to make improvements in a competitive environment. |
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| Selling, Negotiation, Account Development and Management |
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Effective, influential, confident, organised sales people who generate profitable sales and repeat business.
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Customer Care, Service and Relations
- With both Internal and External “Customers”
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Dedicated staff that are fully aware of customers’ needs and can be relied upon to be understanding and to deliver exceptional standards of service.
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Appraisal and Performance Management
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Ensuring that realistic targets are met, improvements made and consistent results achieved.
Performance may be benchmarked against tried and tested models to allow progress to be measured and higher standards obtained against business plans and objectives. |
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